Human errors are prevalent contributing factors in many process-safety and production related workplace incidents. But surprisignly the causes for incidents are more often related to failures in procedures than human errors.
For the chemical and refining industry, the challenge is clear: Create a culture where operator confidence is rooted and recognized in their procedure competency, not passed-down knowledge.
It is well-documented that many manufacturing unplanned events could have been prevented if procedures were executed properly. Ensuing investigations cite ‘failure to follow procedure’ as the event root cause resulting in next step recommendations, including additional operator training and discipline. However, we’ve collected data from across North America to understand the real reasons behind unplanned events.
